Responsible Gaming

Responsible Gaming

Wakabet Commitment

Wakabet strive to create a responsible gaming environment for each and every one of our customers. For most people, gambling is a harmless and socially accepted entertainment. But, in some cases, a small number of players may inadvertently lose control, and over-play.

Wakabet is committed to avoiding this problem and we offer solutions and support to these specific cases.

Only for over 18 years

In Tanzania, gaming is illegal for people under 18 years old. Wakabet reserves the right to request proof of age from any client and to carry out checks to verify this provided information.

Customer accounts may be suspended and funds withheld until satisfactory proof of age is provided.

Know your limits

At Wakabet our system includes a betting limit that is active for all players and established by our customer service department. In addition, we can establish personalized limits for each player on request to our customer service.

Bet Limit

This limit includes:

  • Weekly Bet Limit - You decide what is the limit of the funds you can bet within one week

Bet limits are checked every time you log on the web site. If your bets are above the limit, you will not be able to place a bet until the time period limit applied is over.

Staff training and awareness

All our management and customer service staff receive awareness training on problem gambling problems.

Stay in control

While most people do match within their means, for some gambling it can become a problem. It can help you stay in control to remember the following:

  • The game should be entertaining and not seen as a way to make money.
  • Avoid recovering losses.
  • Only play what you can afford.
  • Keep track of the time and amount you spend on the game

Self exclusion

Self-exclusion is a service we offer to help those clients who believe their bets are out of control and want our help to stop. In making a self-exclusion agreement with Wakabet, you will be prevented from using your account for a certain period, as determined by you.

You can choose between:

  • Self-Exclusion of one day.
  • Exclusion of one week.
  • Exclusion of one month.
  • Permanent closure of your account.

If you would like to permanently close your account, please contact our helpdesk.

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